agreements and customer needs Primary ‘on site’ customer contact for technical installation and/or service..Technician Entity: Daikin Middle East Job Category: Customer Care and Technical Service Location: QA..Keeps customer informed on the nature of provided service, outstanding issues, recommends system enhancement..Documents work completed in a clear and concise way and promptly submits service reports...Completes planned site / customer visits and resolves customer request / calls as dispatched.