Customer service support
March 5 Gent
Summary
Gent | Customer service support | Bachelor | Good language skills | Communicative and client focused
Responsibilities
- In this job, you work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions for logistic and technical problems related to the breakdown and follow up the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do in a proactive way. You work in a dynamic and international environment with colleagues from all over the world.
Qualifications
- For this job as customer service support you are customer-oriented with good communication skills. You have good skills in MS Office applications and after an intensive training you are willing to work in a shift system (morning, afternoon, night, weekend). You are fluently in English, any other additional language is a plus.
Offer
- Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a fulltime basis for a salary in correspondence with your experience. On top of this salary, you also receive extra compensation to work in a shift system.
Additional information
You are willing to work in a shift system. In this function, you can work 50% remote.
Employment Type
Standard job
Commitment
Full-time temporary
Email to apply
[email protected]
About Hays
Our partner Volvo Group is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.
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