following:Daily:Verify that the OVA tools are up, running, updated and healthy; resolve issues; fulfil customer..tools,Weekly:Do the maintenance (backup, improve system resources, tool upgrades, etc.), meet with the customer..Management activities for the cyber tools, including assisting in Service Design workshops, Service..Transition activities and ensuring full Service Operations activities (Service Requests, Change Requests..improvements to provide effective and efficient service operations.Act as the subject matter expert