18 customer service English-speaking jobs in Charleroi

Proper transfer from tender to project Definition of Project objectives and main drivers (product/service ... and external stakeholders’ relationship Support of the Customer Director and SPD for customer and partner ... JOB Drive the execution of project with no-criticality, according to contractual requirements and customer ... Indicator (CPI) Gate review Go on time / OTD- GR Customer Satisfaction EHS when applicable MAIN ... Safety (EHS), Ensure Alstom legal and contractual rights are protected, Seek and propose to the Customer

following responsibilities: Full management and oversight of a portfolio of key accounts Negotiation of customer ... Development of strategic plans for each client and preparation of sales forecasts Monitoring and analysis of customer

links and management Be the interface with the customer quality and safety teams Define and monitor ... the project QCD objectives and the customer's satisfaction Specific responsibilities of the role: Customer ... Manager, Project Manager, Project Team, Depots managers, RAMS teams, Reliability growth teams External: customer ... Key Performance Indicators KPI n°1: Gate Reviews Go On Time KPI n°2: Number of remaining Safety or customer ... project deliverables compliance through inspection and audits - to authorize presentation / delivery to customer

You manage customer complaints with professionalism and a solution‐oriented mindset. ... from A to Z: communication, documentation, approvals, and follow‐up, and you ensure we are ready for customer ... projects initiated by AASO or Ajinomoto globally, ensuring compliance from the start, and anticipate customer ... contributing to a proactive and forward‐looking strategy. - You participate in internal, global, and customer

following responsibilities: Full management and oversight of a portfolio of key accounts Negotiation of customer ... Development of strategic plans for each client and preparation of sales forecasts Monitoring and analysis of customer

responsible for management and successful completion of a component on a complex scope, fulfilling both customer ... (KPI), and report with transparency Upon request from PM, is delegated to represent Alstom towards Customer

• Manage phase-in/phasing-out plans with Solution and Service teams. ... • Participate in customer demonstrations, pre-tender activities, and maintainability actions.

Monitor customer satisfaction through customer audits and yearly site evaluations. ... Increase customer satisfaction through periodic meetings, customer surveys and product delivery controls ... Manage and escalate top issues impacting Safety and Customer satisfaction. ... Strong customer orientation. Data-driven, courageous and rigorous mindset. ... Ensure Site QMS compliance with Alstom standards, customer standards and ISO 9001 / IRIS / CMMI / ECM

receivable invoices accurately and efficiently Monitor outstanding payments and proactively follow up on customer

Good understanding of customer requirements management and quality metrics (T-NPS, NCR, etc.). ... Ensure proper identification, translation, and verification of customer requirements into measurable ... processes throughout the project lifecycle to enhance product quality, ensure compliance, and optimize customer ... teams in collecting and analyzing quality data (e.g., T-NPS, NCR, ETQ, Lessons Learned) to improve customer ... Define and implement quality controls to ensure products and systems meet all applicable standards and customer

during your relocation and arrival What you will be doing - Hair and beard cuts - Exceptional client service

Analyze design inputs and change requests coming from customer, design or site activities and deliver ... & Links Internal Project Engineering Teams Installation Test & Commissioning (T&C) External Customer ... the verification activity Verify and commit on the produced deliverables and sign them according to customer

support during technical design meetings for cybersecurity activities Obtain agreement from Project/Customer

Customer Collaboration: Represent engineering in front of internal customers, providing updates on progress

Project team (Engineering, Safety, RAM, PrCOM…) External Suppliers (if any) Auditors and assessors Customer

design and manufacturing rules Responsible for : · To prepare during tenders the clause-by-clause of customer

and managing the validation cycle of Installation Engineering documentation (internal and external: customer

Other Métier / Domain Department Heads Human Resource organization External Suppliers (if any) Customer