38 customer service English-speaking jobs in Mons

Delivery Handling customer and vendor relationships Working knowledge of: Enterprise Level printing ... Join to apply for the Service Engineer (Printing Services) role at Vector Synergy. ... within performance levels Resolving incidents and service requests related to printing services and ... Get notified about new Service Engineer jobs in Mons, Auvergne-Rhône-Alpes, France. #J-18808-Ljbffr ... : Experience in multinational environments Duties and Responsibilities Delivering day-to-day service

Services include general customer service support and inquiries, Soldier readiness point customer service ... The pay clerk delivers exceptional customer service and receives, verifies required documentation, processes ... Must possess excellent customer service skills with the ability to interact with others in a professional ... (SRI) is an international, ISO 9001:2015 Certified, CMMI Maturity Level 3 Rated full-service provider ... reviews include expenses as indicated on the voucher, supporting documents and travel orders to ensure service

Key responsibilities: Manage the client solution at customer location Interact with the customer’s service ... to liaise on the issues pertaining our managed solution Log & manage the incidents and problems in customer ... turn comprises of client’s professionals and Level 3 support of various suppliers Prepare & manage service ... valid work and residence permit for the EU A can-do attitude, must be eager to learn, is flexible and customer ... should be living in or close to Mons) Provide Level 2 support on the incident and problems as per agreed Service

Service Orientation: Strong customer service focus with a commitment to user satisfaction. ... Ability to communicate technical information to non-technical users in a clear and concise manner. 6) Customer ... Willingness to collaborate with colleagues to solve complex issues. 9) Others: The candidate has strong customer ... : The service shall be delivered during core working hours (0830 – 1200 and 1300 - 1730). ... At this level, all incidents and service requests will be logged, categorized, prioritized, diagnosed

of digital forensics and XDR tools, ensuring all systems are kept up to date in accordance with IT Service ... .: Fidelis, CrowdStrike, Cortex, Defender XDR) meet strict security requirements and comply with IT Service

Deadline Date: Monday 7 July 2025 Requirement: Service Performance Dashboard Development Location: Mons ... and Objectives The scope of this contract is to support the design and development of an Enterprise Service

Must have strong customer-facing service and communication skills (written and verbal).

operations in accordance with support agreements (SLA/OLA) and defined service priorities. ... engineer, change manager, application support, etc; - This person must have a strong affinity with service ... also consists of support engineers, subject matter experts and software developers; - Ensure that IT service ... operations; - Experience with formalizing, documenting and improving the efficiency of service operations ... maintenance of documentation, known errors, workarounds, and delivering technical training; - Identify service

the physical installation, cable management, and maintenance of equipment across multiple sites The a service-based ... considerations for optimal performance; - ITIL v4 Foundation Certification to ensure understanding of service

C) Identify and provide opportunities for continuous service improvements. ... and implementation of security measures resulting in minimal to no service interruption. ... support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service ... order to reduce repeating/recurring technical issues Request Fulfillment A) Implement approved service ... Continual Service Improvement A) Improve backend and frontend maintenance activities; monitoring tools

Our motivated team values collaboration, challenge, and delivering quality service. ... You will collaborate with our business and marketing analysts to identify customer needs and translate

A team of colleagues motivated to deliver quality service through collaboration and challenge: that' ... You think first and foremost about the interests of the end customer You have references in the field

Identify opportunities for service improvements. ... Monitor tools and security measures to minimize service interruptions. ... Agency) is NATO’s principal C3 capability deliverer and CIS service provider. ... Continual Service Improvement Enhance backend and frontend maintenance activities. ... The Program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI

support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service ... firewalls); C) Perform root cause analysis to reduce recurring technical issues; D) Implement approved service ... backend and frontend environment to reduce support needs; K) Identify and implement opportunities for service ... Improve backend and frontend maintenance activities, monitoring tools, and security measures to minimize service

Delivery Manager for NCSC Monitoring and Detection service, ensuring the cost effective delivery of ... plan, ensuring optimal allocation of resources for operations, continuous service improvement and key ... improvement; Good understanding of the management of IT Service Delivery, following ITIL framework; ... threat activity and security incidents within on premises and cloud computing environments; Act as Service ... the service in accordance to the contracted SLAs and OLAs; Develop and maintain the CSOC business execution

Delivery Manager for NCSC Monitoring and Detection service, ensuring the cost effective delivery of ... plan, ensuring optimal allocation of resources for operations, continuous service improvement and key ... improvement; Good understanding of the management of IT Service Delivery, following ITIL framework; ... threat activity and security incidents within on premises and cloud computing environments; Act as Service ... the service in accordance to the contracted SLAs and OLAs; Develop and maintain the CSOC business execution

tools like Fidelis, CrowdStrike, Cortex, and Defender XDR meet security standards and comply with IT Service ... . - Service delivery cannot commence until onboarding is complete; work is not required on NCIA holidays ... requirements. - Comply with all local employment laws and SHAPE & NCIA onboarding procedures before starting service

Identify and provide opportunities for continuous service improvements. ... Agency) is NATO’s principal C3 capability deliverer and CIS service provider. ... The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI ... support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service ... Perform root cause analysis in order to reduce repeating/recurring technical issues Implement approved service

You will work closely with service managers, technical leads, and other engineering teams to deliver ... solutions to recurring issues Ensure alignment with internal standards, operational procedures, and project/service

Service delivery begins after these requirements are fulfilled. No work on NCIA holidays. ... 2025 End Contract Date: 31 December 2025 Required Security Clearance: NATO SECRET Duties and Role: The service