60 customer service English-speaking jobs in Mons

You will take on the following roles and responsibilities:Consultancy: Understand customer needs and ... level agreements are met and that customer satisfaction is maintained, and lead the resolution efforts ... leading small team, preferably in international environment.Excellent communication, negotiation, and customer ... problem management methodologies.Experience in service level management and continuous service improvement.Familiarity ... Delivery Manager, IT Service Manager, or similar role. 

You will take on the following roles and responsibilities:Consultancy: Understand customer needs and ... level agreements are met and that customer satisfaction is maintained, and lead the resolution efforts ... leading small team, preferably in international environment.Excellent communication, negotiation, and customer ... level management and continuous service improvement.Familiarity with ITIL or other IT service management ... Delivery Manager, IT Service Manager, or similar role.In-depth knowledge of IT service management principles

protocols.· Provide strong leadership to multinational teams, ensuring effective use of resources and customer ... Manager (G20) – Braine l'Alleud, BelgiumSenior Service Manager (G17) – Mons, BelgiumBoth positions ... and deliver cutting-edge digital solutions for the Alliance.You will join the NATO Integrated Mobile Service ... You will lead international teams responsible for service agreements, demand management, workforce planning ... and local project management.You will:· Direct the delivery of technology services, ensuring agreed service

service orientation and/or prior customer service training;Strong experience with automating IT tasks ... Establish regular checks and ensure to update them before expiration;Customer focus and service orientation ... experience supporting customers in use of application software;Proficiency in using support software tools;Customer ... NR and NS networkProactively monitor the IT Service Desk incident management system, act on incidents ... operations, processes, service delivery, reporting, and continuous improvement;Extensive experience

and support of incident tickets, service requests, change requests, and identity management requests ... allow for life/work balance; tuition reimbursement and more.Leidos has an exciting opportunity for a Service ... As a Service Desk Specialist, you will provide Tier I and II support to include at a minimum the management ... database tools.Contribute to the integrity of the operating systems, planning for and responding to service

Orientation: Strong customer service focus with a commitment to user satisfaction.Patience and empathy ... service. ... motivated engineer with strong problem-solving skills, full proficiency in English, and a passion for customer ... SCOPE OF WORKUnder the direction / guidance of the local NCIA Service Delivery Manager or the NCIA Service ... resources.Willingness to collaborate with colleagues to solve complex issues.Others: The candidate has strong customer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... Provide customer training and technical troubleshooting as needed. ... Estimate implementation effort, time, and resources required for customer deployments. ... Analyze customer technical specifications and recommend optimal product configurations and installation ... Typically reports to a manager while gaining experience in advanced technical and customer-facing responsibilities

management skills and experience based on ITIL principles and following a customer/user focused approach ... Scheduled Outage (ASI/SO) approval and coordination, to minimize scheduled downtime and its effects of the Customer ... reporting; problem initiation, as recommendable.Problem Management initiation, as required.Authorized Service ... in order to achieve successful outcomes.Liaise with other Operations Centre's entities and NCIA Service ... of Operations Centre Incident Response.Engage with cross-functional teams to prioritize tasks during service

management skills and experience based on ITIL principles and following a customer/user focused approach ... Scheduled Outage (ASI/SO) approval and coordination, to minimize scheduled downtime and its effects of the Customer ... reporting; problem initiation, as recommendable;Problem Management initiation, as required;Authorized Service ... in order to achieve successful outcomes;Liaise with other Operations Centre's entities and NCIA Service ... of Operations Centre Incident Response;Engage with cross-functional teams to prioritize tasks during service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... Responsibilities: Installation and configuration of active network equipment at the customer's premises ... Communication with the back office and updates regarding the progress of tasks Communication with the customer

Orientation:Strong customer service focus with a commitment to user satisfaction.Patience and empathy ... resources.Willingness to collaborate with colleagues to solve complex issues.Others:The candidate has strong customer ... NATO's communication and information technology capabilities.The programAssistance and Advisory Service ... common issues and solutions.Share knowledge and best practices with team members to improve overall service ... their issues and provide clear instructions.Collaborate with IT teams to resolve issues and improve service

management skills and experience based on ITIL principles and following a customer/user focused approach ... Scheduled Outage (ASI/SO) approval and coordination, to minimize scheduled downtime and its effects of the Customer ... NATO's communication and information technology capabilities.The program Assistance and Advisory Service ... in order to achieve successful outcomes;Liaise with other Operations Centre's entities and NCIA Service ... 10 years extensive and progressive expertise in the duties related to the function of the post;ITIL Service

Incident, problem management, etc.) and customer support focused approach in a control centre environment ... duties such as the following:Deliver Satellite Access Authorizations (SAA).Maintain SATCOM database, Service ... 2025Required Security Clearance: NATO SECRETDuties and Role:Under the direction of SATCOM Space Segment Service ... relevant NATO Standing Operation Procedures (NSOP).Develop and ensure implementation of the necessary service ... customers.Contribute to the prioritization and sequencing process of resource allocation of conflicting service

Orientation:Strong customer service focus with a commitment to user satisfaction.Patience and empathy ... motivated technician with strong problem-solving skills, full proficiency in English, and a passion for customer ... resources.Willingness to collaborate with colleagues to solve complex issues.Others:The candidate has strong customer ... NATO's communication and information technology capabilities.The programAssistance and Advisory Service ... to communicate technical information to non-technical users in a clear and concise manner.Customer Service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... technical support, engineering, or application specialist role Strong problem-solving skills and a customer-first

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

Incident, problem management, etc.) and customer support focused approach in a control centre environment ... •Experience in service management (i.e. ... NATO's communication and information technology capabilities.The program Assistance and Advisory Service ... Duties and ResponsibilitiesDeliver Satellite Access Authorizations (SAA).Maintain SATCOM database, Service ... relevant NATO Standing Operation Procedures (NSOP).Develop and ensure implementation of the necessary service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.