42 customer service English-speaking jobs in Mons

Deadline Date: Wednesday 23 July 2025 Requirement: Assistant in Service Level and Customer Relationship ... Support Service Level and Customer Relationship Management knowledge-sharing across the ESOC Units. ... Delivery and Support Section, the incumbent will perform duties such as the following: Customer and ... Experience in Service Catalogue management and IT Service description review. ... Service Relationship Management support: Support the review and negotiation of Service Level Agreements

service support to end-users with primary responsibility for providing immediate customer response with ... Excellent customer service skills and communication skills Ability to work in a team-oriented, collaborative ... and touch labor service support as needed Monitor system performance. ... System Administrator will support user migration for two network environments, providing first line customer ... environment This project will be supported on a TDY basis onsite at customer locations in Mons and

service support to end-users with primary responsibility for providing immediate customer response with ... project will be supported on a TDY basis onsite at customer locations in Mons and Chievres, Belgium. ... System Administrator will support user migration for two network environments, providing first line customer ... to identify patterns and trends, and identify and document steps for improvements while maintaining customer ... and toolsKnowledge and experience with Virtual Desktop Infrastructure (VDI) administration.Excellent customer

Customer Support AnalystServices / Business Support Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), ... When a customer's request comes in, through ticketing, live chat and phone calls, you will have to ... the Product7,000,000Company Growth60% Year over yearCompany MaturityProfitableWhat you will do:As a Customer

Customer Support AnalystServices / Business Support Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), ... When a customer's request comes in, through ticketing, live chat and phone calls, you will have to ... the Product7,000,000Company Growth60% Year over yearCompany MaturityProfitableWhat you will do:As a Customer

Customer Support AnalystServices / Business Support Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), ... When a customer's request comes in, through ticketing, live chat and phone calls, you will have to ... the Product7,000,000Company Growth60% Year over yearCompany MaturityProfitableWhat you will do:As a Customer

Contribute to the resolution of security requirement conflicts and collaborate with Project Managers (PM), Service ... Delivery Managers (SDM), and engineers to convert customer requirements into secure services; Coordinate ... information security processes for REACH CIS within the Agency, both for internal operations and for Agency’s customer-funded

Must have strong customer-facing service and communication skills (written and verbal).

Deadline Date: Tuesday 15 July 2025 Requirement: Penetration Testing Service - NPCL Support Location: ... statement of work (SoW) is to outline the scope of work and deliverables for the penetration testing service ... BACKGROUND To support the NCSC with the execution of tasks identified in the subject work package of the service ... advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service

Service Orientation: Strong customer service focus with a commitment to user satisfaction, Patience ... Delivery Managers (SDM) and engineers to appropriately convert customer requirements into secure services ... effectively orally, using tact and diplomacy, and in writing with effective briefing skills 11.6 Customer ... to the mobile workspace services including the NR client devices, underlying infrastructure, LAN and service ... PENALTY AND REJECTION PROCESS If the contractor does not meet the expected service delivery level

Knowledge and experience with designing and managing SharePoint sites/lists Excellent customer service ... skills and communication skills This project will be supported on a TDY basis onsite at customer ... engage with third party vendors for capability offerings and coordinate capability briefs with the customer

Our motivated team values collaboration, challenge, and delivering quality service. ... You will collaborate with our business and marketing analysts to identify customer needs and translate

A team of colleagues motivated to deliver quality service through collaboration and challenge: that' ... You think first and foremost about the interests of the end customer You have references in the field

Service Delivery Manager – the person responsible for delivering the assigned IT service(s) on a day- ... The second escalation point is the Purchaser’s Service Owner. ... The first escalation point is the Purchaser’s Service Delivery Manager. ... Service IT Operations lead – the person responsible for the Level 3 support engineering team. ... The Service IT Operations lead will provide technical guidance to the Contractor’s personnel.

plan, ensuring optimal allocation of resources for operations, continuous service improvement and key ... improvement; Good understanding of the management of IT Service Delivery, following ITIL framework; ... Delivery Manager for NCSC Cyber Incident Response service, ensuring the cost effective delivery of the ... service in accordance to the contracted SLAs and OLAs; Develop and maintain the CSIRT business execution ... following roles and responsibilities: Leading a team delivering NCSC 24/7 Cyber Incident Response service

In order to execute this service, the NCI Agency is seeking additional service through contracted resources ... Hours of Operation Service: The service will be conducted during normal office hours (Monday to Thursday ... Experience in interfacing with IT Service Management. ... (or consulting) to support the service undertaken by the NATO Cyber Security Centre (NCSC) in the area ... The purpose of the work package is to provide support to NATO Cyber Security Centre (NCSC) in the service

You are customer-oriented and capable of building long-term trust-based relationships You have proven

You will work closely with service managers, technical leads, and other engineering teams to deliver ... solutions to recurring issues Ensure alignment with internal standards, operational procedures, and project/service

SERVICE DETAILS It will be required to utilise existing NCSC tools (ticketing systems, change and incident ... logs as needed to ensure the performance and availability of NCSC Services are meeting established service ... TRAVEL Regular travel costs to and from the service delivery location (NCIA Mons, BEL) are out of scope ... and information required for all services • Tools and equipment (laptop) will be provided for remote service ... to the NCIA Project Manager or designated Point of Contact (POC) assigned by the NCIA Cyber Security Service

Directives and Concepts and leads NCISG activities regarding the development and improvement of in service ... federated system, particularly in the area of information sharing and service interoperability. ... Demonstrable evidence of technical experience in the field of CIS Service Management and Control in a ... of Operations (CONOPS) and Operating Instructions/procedures and their interoperability with other service ... including at least 5 years pertinent and practical experience in working on the technical aspects of IT service