
They must work efficiently and promptly, ensuring that attendance, quality, and
customer service metrics ... In this position, as a
Service desk agent, your role will be to provide 1 st line support for internal ...
service experience is considered an advantage Strong analytical, technical, problem solving and organizational ... The Technician will manage
customer calls and emails, troubleshoot, document, and resolve IT-related ... by calls, mail, in person and web submit Answer incoming calls and log all
customer questions and issues