1 customer service English-speaking jobs in Mortsel

Experience leading global, multi‑region service organizations supporting enterprise customers. ... Solid background in ITIL‑aligned service management, including incident, problem, change, and capacity ... clear escalation paths, rapid resolution, and consistent customer impact communications. ... Partner with the Customer Support organization in escalation management and issue resolution to ensure ... Manage SLAs, error budgets, and operational KPIs aligned to customer experience, availability commitments