3354 customer service English-speaking jobs in Belgium

Strong KPI reporting and SLA management experience * Experience handling technical escalations and customer ... KPIs (turnaround time, quality, productivity, cost control) * Manage Tier 2 technical escalation and customer-facing ... ## Qualifications * 7+ years of service operations or field service leadership experience * Experience ... # Responsibilities * Lead day-to-day depot workflow execution in Belgium * Oversee EU vendor field service ... execution (Belgium & Germany) * Support continuous improvement initiatives across EU service operations

improve customer service performance across all Drylock sites. ... To strengthen our global Supply Chain organization, we are looking for a senior Group Customer Service ... Drive the implementation and adoption of new digital solutions within customer service. ... Lead or support global transformation initiatives tied to customer service excellence. ... Manager to lead, harmonize, and elevate customer service excellence across our operations in Europe,

Contribute to process improvements within the customer service department. ... Jobomschrijving As a Customer Service OTC EMEA Region your responsibilities are: Oversee the complete ... SAP Super User Experience in customer service OTC Proficiency in managing order-to-cash processes. ... If you are ready to take on this exciting opportunity as a Customer Service OTC EMEA Region in Zaventem ... Jouw profiel A successful Customer Service OTC EMEA Region should have: Educational background in business

Business Architect – Customer Service Customer service is undoubtedly going to change completely in the ... As a Business Architect - or as we call our team members, a Dux - you have been in the customer service ... You breathe customer service and understand the challenges both supervisors and agents face, building ... About Codux We are a Belgian consultancy firm specializing in Customer Service Transformation. ... What you'll be doing at Codux You work directly with clients at the heart of their customer service

customer service, customer support, field technical support, molecular application support, and service ... Experience: 8–12+ years of progressive experience in customer service, customer support, field service ... service, customer support, field technical support, molecular application support, and service billing ... engagement processes, including customer service, customer support, field technical support, molecular ... Customer Experience & Service Model Evolution (Influence) Influence global customer experience strategy

for a Field Service Engineer to support customer experiencing technical difficulties. ... Manage customer satisfaction through effectively meeting customer needs and ensuring compliance with ... Proven work experience as a Field Service Engineer or similar role. ... Document service and installation actions by completing forms, reports, logs and records. ... Responsibilities As Field Service Engineer, you will perform routine services to prevent future breakdowns

Your profile 2 to 3 years of professional experience in customer service. ... Customer Service Representative Rumst | Manufacturing | Logistics | International Environment | Fulltime ... Your role As a Customer Service Representative, you will be handling order intake and providing support ... Service team members when needed. ... in handling service disruptions and recovery efforts.

First experience in a customer service or after-sales role. ... Function descriptionAs Customer Service Representative, you play an important role in ensuring customer ... Empathetic and customer-centric approach. ... Enter customer orders into different systems accurately and in a timely manner. ... support to enhance customer experience but also for end-to-end order processing and fulfillment.

uphold service excellence and strengthen customer relationships. ... Mission As a Customer Service Specialist, you will be the primary point of contact for our customers, ... : Takes responsibility for resolving customer issues and ensuring service excellence. · Problem-Solving ... Profile & Qualifications · Minimum years’ experience in customer service or order management, preferably ... ensuring exceptional service and seamless order-to-delivery processes.

. • Follow-up of customer complaints with corrective actions at customer. • People Management: · Management ... reviews for key customers. • Review performance reports, identify & and define service improvements, ... service quality, and processes. • Provide management and performance reports. • Coordinate the team ... service culture in team members. • Responsible to communicate quality parameters to operation manager ... Long term mission (1 to 3 years) Tasks : • Manage the performance of services to customers ensure that service

What you will do Lead and develop a high-performing team of 10 customer service professionals, fostering ... Expand the regional customer service teams to support a global footprint, ensuring the right level ... capabilities Ensure seamless collaboration between customer service, product teams, and sales to address ... customer pain points and improve retention Customer experience and continuous improvement Develop ... and drive customer-first initiatives, enhancing the quality of support interactions Optimize customer

Learn more at www.samantree.com Field Service Engineer, Awans (Belgium) As Field Service Engineer you ... performance of the Histolog Scanner you will service. ... The Product Development Manager reports to the Service Manager. ... and installation actions by completing forms, reports, logs and records Manage customer satisfaction ... Responsibilities Travel to customer locations to install, upgrade, repair or maintain equipment Perform

Senior Client Accountant will manage a portfolio of client companies, prepare financial reports, and supervise junior staff. Requires 6+ years of experience, a degree in Accounting or Business Administration, and fluency in English.

Drive customer service forward. 📍 Antwerp | 💼 Full-time At Q8Truck, customer experience starts with ... of daily administrative processes within customer service. ... As Customer Service & Admin Team Leader East, you lead a high-performing team that keeps our operations ... Your challenge Team Leadership and Customer Service As a team leader, you ensure the smooth operation ... service.

Priority Skills And Basic Qualifications Strong experience in SAP Customer Service (ECC CS, S/4HANA ... Expert with deep experience in the integrated Customer Service processes and configuration in SAP, preferably ... S/4HANA, Service Cloud (CX component) and Field Service Management (FSM). ... ) for shared service automation. ... You should be familiar with other Service solutions from SAP such as Enterprise Service Management (ESM

with minimal disruption by working closely with customer service and sales teams Monitor slow moving ... The Supply Planner is responsible for matching supply with demand ensuring a good customer service level ... Main responsibilities: Identify service issues and risks by monitoring out-of-stock situations and liaise ... finished goods to warehouses in the Benelux region Optimize 3rd Party Manufacturing flows with a focus on service ... centric mindset – our customer happiness is at the heart of everything we do An excellent ability to

Medior Customer Journey Expert – Digital Onboarding & Customer Data (Permanent position) Brussels | Hybrid ... Analyse customer needs and pain points to identify improvement opportunities. ... Proactive, structured, and passionate about creating excellent digital customer experiences. ... You'll help shape and optimise end-to-end customer onboarding journeys — ensuring that processes ... Working at the intersection of technology, data, and customer experience, you'll translate business

Collaborate with colleagues across service, engineering, and sales to deliver a high-quality customer ... Job Description As a Field Service Engineer, you'll be part of the EMEA North service team and ... Strong communication skills and a customer-first mindset. ... will report to the Field Service Team leader. ... you will: Install, commission, and maintain TOMRA sorting machines at customer sites.

high level of customer satisfaction and service reliability. ... , and management of hybrid cloud storage services, ensuring that all customer requirements and service ... Customer Liaison: Act as the primary point of contact for internal and external customers, ensuring a ... As a Service Manager for Hybrid Cloud Storage, you will: Service Management: Oversee the planning, delivery ... Service Optimization: Lead efforts to improve service performance, efficiency, and scalability of hybrid

We are seeking an experienced Field Service Engineer to provide highly visible, customer-facing technical ... to ensure customer satisfaction and foster long-term partnerships Skills and Experience Minimum 5 years ... preventive maintenance programs when required Plan and execute system modification programs Instruct customer ... contract Interpret customer needs and clarify responsibility for issue resolution Maintain daily communication ... support and manage an on-site service contract in a leading semiconductor R&D environment.