3106 customer service English-speaking jobs in Belgium

Strong KPI reporting and SLA management experience * Experience handling technical escalations and customer ... KPIs (turnaround time, quality, productivity, cost control) * Manage Tier 2 technical escalation and customer-facing ... ## Qualifications * 7+ years of service operations or field service leadership experience * Experience ... # Responsibilities * Lead day-to-day depot workflow execution in Belgium * Oversee EU vendor field service ... execution (Belgium & Germany) * Support continuous improvement initiatives across EU service operations

uphold service excellence and strengthen customer relationships. ... As a Customer Service Specialist, you will be the primary point of contact for our customers, ensuring ... Experience: Minimum 5 years' experience in customer service or order management, preferably in FMCG ... Performance Monitoring Track service KPIs, identify trends, and propose improvements to enhance customer ... Ownership & Accountability: Takes responsibility for resolving customer issues and ensuring service excellence

improve customer service performance across all Drylock sites. ... To strengthen our global Supply Chain organization, we are looking for a senior Group Customer Service ... Drive the implementation and adoption of new digital solutions within customer service. ... Lead or support global transformation initiatives tied to customer service excellence. ... Manager to lead, harmonize, and elevate customer service excellence across our operations in Europe,

Job Title: Customer Service Representative Location: Liège, Belgium Reports To: Supply Chain Manager ... Employment Type: Full-time The Customer Service Representative is responsible for end-to-end order management ... service, or related operational roles Technical and Functional Skills: Hands-on experience with Microsoft ... Key Responsibilities: Customer Setup and Maintenance Create and maintain customer records in D365, including ... addresses, contact information, delivery terms, payment terms, tax status and pricing Validate customer

Business Architect – Customer Service Customer service is undoubtedly going to change completely in the ... As a Business Architect - or as we call our team members, a Dux - you have been in the customer service ... You breathe customer service and understand the challenges both supervisors and agents face, building ... About Codux We are a Belgian consultancy firm specializing in Customer Service Transformation. ... What you'll be doing at Codux You work directly with clients at the heart of their customer service

customer service, customer support, field technical support, molecular application support, and service ... Experience: 8–12+ years of progressive experience in customer service, customer support, field service ... service, customer support, field technical support, molecular application support, and service billing ... engagement processes, including customer service, customer support, field technical support, molecular ... Customer Experience & Service Model Evolution (Influence) Influence global customer experience strategy

Senior Client Accountant will manage a portfolio of client companies, prepare financial reports, and supervise junior staff. Requires 6+ years of experience, a degree in Accounting or Business Administration, and fluency in English.

for a Field Service Engineer to support customer experiencing technical difficulties. ... Manage customer satisfaction through effectively meeting customer needs and ensuring compliance with ... Proven work experience as a Field Service Engineer or similar role. ... Document service and installation actions by completing forms, reports, logs and records. ... Responsibilities As Field Service Engineer, you will perform routine services to prevent future breakdowns

uphold service excellence and strengthen customer relationships. ... Mission As a Customer Service Specialist, you will be the primary point of contact for our customers, ... : Takes responsibility for resolving customer issues and ensuring service excellence. · Problem-Solving ... Profile & Qualifications · Minimum years’ experience in customer service or order management, preferably ... ensuring exceptional service and seamless order-to-delivery processes.

. • Follow-up of customer complaints with corrective actions at customer. • People Management: · Management ... reviews for key customers. • Review performance reports, identify & and define service improvements, ... service quality, and processes. • Provide management and performance reports. • Coordinate the team ... service culture in team members. • Responsible to communicate quality parameters to operation manager ... Long term mission (1 to 3 years) Tasks : • Manage the performance of services to customers ensure that service

What you will do Lead and develop a high-performing team of 10 customer service professionals, fostering ... Expand the regional customer service teams to support a global footprint, ensuring the right level ... capabilities Ensure seamless collaboration between customer service, product teams, and sales to address ... customer pain points and improve retention Customer experience and continuous improvement Develop ... and drive customer-first initiatives, enhancing the quality of support interactions Optimize customer

Learn more at www.samantree.com Field Service Engineer, Awans (Belgium) As Field Service Engineer you ... performance of the Histolog Scanner you will service. ... The Product Development Manager reports to the Service Manager. ... and installation actions by completing forms, reports, logs and records Manage customer satisfaction ... Responsibilities Travel to customer locations to install, upgrade, repair or maintain equipment Perform

Priority Skills And Basic Qualifications Strong experience in SAP Customer Service (ECC CS, S/4HANA ... Expert with deep experience in the integrated Customer Service processes and configuration in SAP, preferably ... S/4HANA, Service Cloud (CX component) and Field Service Management (FSM). ... ) for shared service automation. ... You should be familiar with other Service solutions from SAP such as Enterprise Service Management (ESM

Drive customer service forward. 📍 Antwerp | 💼 Full-time At Q8Truck, customer experience starts with ... of daily administrative processes within customer service. ... As Customer Service & Admin Team Leader East, you lead a high-performing team that keeps our operations ... Your challenge Team Leadership and Customer Service As a team leader, you ensure the smooth operation ... service.

We are looking for a customer a proactive and detail-oriented Customer Service Representative to join ... Vakkennis: First expierence in Customer service is required. Talenkennis: English. ... Key Responsibilities Handle customer interactions related to service issues, order processing, and general ... m/v/x First experience in customer service is required; Familiarity with logistics processes; Excellent ... ensuring a smooth end-to-end service experience for both internal and external customers.

Position Join the dynamic Customer Service & Operations team of LVMH Perfumes & Cosmetics, a leader ... You will assist identifying and addressing potential customer service issues before they escalate, contributing ... You will proactively direct logistical operations, striving for excellence in service, punctuality, quality ... You will introduce and track files and manage returns to uphold customer satisfaction. ... You will prepare customer orders, ensuring accuracy and timely delivery, while adhering to luxury packaging

with minimal disruption by working closely with customer service and sales teams Monitor slow moving ... The Supply Planner is responsible for matching supply with demand ensuring a good customer service level ... Main responsibilities: Identify service issues and risks by monitoring out-of-stock situations and liaise ... finished goods to warehouses in the Benelux region Optimize 3rd Party Manufacturing flows with a focus on service ... centric mindset – our customer happiness is at the heart of everything we do An excellent ability to

the customer service team to achieve operational goals. ... Monitor and report on key performance indicators (KPIs) related to customer service. ... Job Description As a Freelance Head of Customer Service your responsibilities are: Lead and manage ... If you are ready to take on this challenging and rewarding role as an IM Head of Customer Service, we ... The Successful Applicant A successful Freelance Head of Customer Service should have: Proven experience

with the company repair policies and customer needs. ... repair team in order to create the optimum customer satisfaction, even if these services are delivered ... Overview Location: Kortrijk, BE The team lead of the service repair centre Kortrijk (40+ persons) will ... manage and supervise the service repair team to assure a timely and qualitative repair process in line ... Experience 5 years of experience in service or production environment Relationship management Make sound

We are seeking an experienced Field Service Engineer to provide highly visible, customer-facing technical ... to ensure customer satisfaction and foster long-term partnerships Skills and Experience Minimum 5 years ... preventive maintenance programs when required Plan and execute system modification programs Instruct customer ... contract Interpret customer needs and clarify responsibility for issue resolution Maintain daily communication ... support and manage an on-site service contract in a leading semiconductor R&D environment.