483 customer service English-speaking jobs in Brussels

manage and optimize IT support services, ensuring efficient resolution of user issues and high levels of customer ... Consultancy Services (TCS) Belgium Employment Type: Full-time About the Role We are seeking a proactive and customer-focused ... IT Service Management (ITSM) Perform IT Service Management activities following ITIL best practices. ... Experience in IT support coordination, service desk operations, or IT service management environments ... Reporting & Service Quality Monitoring Monitor and report on key service metrics, including: First Contact

Meeting customer requirements inside the agreed service levels. ... The service runs from 28 September to 31 December 2026, with an option for the whole of 2027.

Service Governance Own overall service delivery for Sophis across Dev, UAT, and Production environments ... Job Role‑Sophis – Service Delivery Manager Experience Level- 10 + Years Job Description‑ Key Responsibilities ... review meetings with business stakeholders and technology leads Maintain the service catalog, escalation ... SLAs, OLAs, and KPIs for platform availability, incident resolution, and change success Chair regular service ... delivery, service management, or production support leadership roles within capital markets/financial

Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service ... and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer ... Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing

Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service ... and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer ... Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing

Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service ... and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer ... Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing

metrics, and improvement plans.Ability to lead diverse onsite/offshore teams and build a responsive, customer-focused ... level management, and continual service improvement.Proven experience in stakeholder management, service ... Role SummaryWe are looking for an experienced Service Delivery Manager to lead SAP AMS engagements for ... The role will ensure reliable service delivery across SAP, S/4HANA and adjacent enterprise systems, while ... managing stakeholders, resolving escalations, driving service improvement, and identifying opportunities

Communicate regularly with Customer Service and other teams within the company relevant customer, market ... We also pride ourselves on providing the industry's best service. ... Prepare market and customer sales forecast by product as required. ... Customer Relationship Management (CRM) software, such as Salesforce. ... Communicate market information to sales management, e.g., information on competition, customer market

Dynamics 365: CRM modernization, sales, service, customer engagement, field service, and business process ... The successful candidate will work across TCS, Microsoft, customer stakeholders, and industry teams to ... Define win themes, competitive positioning, differentiation strategy, customer value proposition, and ... Build trusted relationships with customer executives, technology leaders, procurement stakeholders, and ... Ability to lead complex, multi-country pursuits and align multiple stakeholders across customer, TCS,

preferred Full, clean driving licence (role involves travel between sites) Self-motivated, reliable, and customer-focused ... The role requires flexibility, excellent problem-solving skills, and a commitment to maintaining high service ... and compliant environment Liaise with subcontractors and suppliers where necessary Maintain accurate service ... planned preventative maintenance (PPM) and reactive repairs across retail sites Diagnose and fix building service

Support the sales community with RFPs, RFIs, customer workshops, and technical solution validations. ... Randstad Digital, we are seeking a results-driven professional for a high-impact role at a leading B2B IT service ... You will translate customer needs, challenge existing assumptions, and build robust architectural solutions ... expertise in Application Integration (API-led architectures, event-driven integration, message brokers, service

Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service ... and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer ... Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing

Lead issue resolution and escalation management to ensure positive customer outcomes. ... Drive continuous improvement initiatives focused on performance, efficiency, innovation, and customer ... Identify and deliver opportunities for organic growth, service expansion, and innovation. ... Develop and execute a robust Account Business Plan focused on growth, value creation, and customer success ... A customer-first mindset, combined with a passion for innovation, value creation, and continuous improvement

Your Key Skills Bachelor's degree or equivalent professional experience; Experience in customer support ... The role focuses on delivering high-quality application support, ensuring service continuity, resolving ... languages, particularly French or German, are an advantage; Strong analytical and problem-solving skills; Customer-focused ... Daily Basis Provide first-line support to users via email and ticketing systems; Handle incidents, service ... Assist with reference data updates, translations, and organizational setup; Contribute to continuous service

Until 31 December 2027 (extension possible) About the role Our client is expanding their online self-service

This one is a service to be run well. ... Take on related duties as the service requires. ... A multinational defence organisation in Brussels needs an experienced service delivery technician for ... What you would be doing Deliver day-to-day ICT service support across the end user environment. ... Desirable: MCDST certification, ITIL certification in service operations, and prior experience of an

Management (ITSM) and Customer Service Management (CSM). ... design, configure, and develop solutions across the ServiceNow platform, with a particular focus on IT Service ... configuration: Configure and customise ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service

delivery and customer satisfaction across all operations Lead and develop multi-country teams, fostering ... you will work in a multi-country, transformational and operational environment, driving excellence in service ... operational performance by managing KPIs, optimizing processes, and controlling costs Ensure high-quality service

Every big service programme needs one person the customer actually calls. This is that person. ... proposals, and seeing them through Proven customer relationship management Communication that stands ... including project closure, and making sure the reports actually go out on time Coordinating with the customer ... internal stakeholders alike — and resolving issues before they become escalations Answering sponsor and customer ... military organisation with defence relevance Why this one is worth a look It is a genuinely senior customer-facing

Every big service programme needs one person the customer actually calls. This is that person. ... proposals, and seeing them through Proven customer relationship management Communication that stands ... including project closure, and making sure the reports actually go out on time Coordinating with the customer ... internal stakeholders alike — and resolving issues before they become escalations Answering sponsor and customer ... military organisation with defence relevance Why this one is worth a look It is a genuinely senior customer-facing