483 customer service English-speaking jobs in Brussels

Lead regular service reviews, prepare executive reports, and present service performance and improvement ... ISO 20000 IT Service Management Lead Auditor / Implementer. ... operations to enhance efficiency, service quality, and user experience. ... Experience with vendor governance and third-party service provider management. ... Experience in large-scale infrastructure outsourcing or managed service transitions.

you will: Be a member of a dynamic team to operate and maintain mission critical applications of the customer ... Constantly improve the service availability, scalability, performance, monitoring, and the overall manageability

support teams when required Ensure timely resolution of incidents within SLAs Deliver a high level of customer ... basic networking Excellent communication skills in English (mandatory) - both written and spoken Customer-focused ... remote) Diagnose and resolve hardware, software, and network issues Manage and track incidents and service ... in IT support / Service Desk / Helpdesk - max 3 years of experience Strong knowledge of Windows OS, ... service and user satisfaction Contribute to IT documentation and knowledge base Previous experience

service reports to summarize service activity and performance for key stakeholders Report Software/ ... closure of each case Participate in customer conference calls or face to face customer meetings Produce ... the leading global provider of network security solutions to help strategic accounts optimizing their customer ... As Technical Account Manager you will develop a deep understanding about the customer business/technical ... incidents to drive for timely resolutions Manage customer communications and expectations until the

daily warehouse operations and lead a team in achieving high standards of safety, productivity, and customer ... storage, picking, packing, and shipping .Monitor team performance and ensure productivity targets and service

Survey / customer behaviour / persona / UX analytics experience. ... Freelance Duration - October-April (likely extension) Context Support an ongoing vehicle behaviour and customer

You have a genuine interest in people and a sense of service. ... Guide clients to close deals via self-service. Generate Sales Qualified Opportunities (SQOs). ... You'll guide users through our self-service platform, offer real-time assistance, and collaborate with

Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in

Extensive experience in ICT operations and service management.

and Tandem technologies, Open systems technologies and a transversal domain supporting Business and Service ... domain is responsible for the capacity and performance management on these platforms: Windows (including Service

Provide advanced support on contract terms, pricing scenarios and product or service clarifications for ... Analyse customer history, product usage, pricing exceptions and contract structures to validate commercial ... designated territory, including renewals, terminations, amendments, corrections and complex or high-value customer

marketing plan and you can interpret P&L You are eager to bring in new customers and you are driven by customer

Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service ... of the ship and Guest Relations for external calls and providing impeccable quality of personalized service ... walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service

This one is a service to be run well. ... Take on related duties as the service requires. ... A multinational defence organisation in Brussels needs an experienced service delivery technician for ... What you would be doing Deliver day-to-day ICT service support across the end user environment. ... Desirable: MCDST certification, ITIL certification in service operations, and prior experience of an

This one is a service to be run well. ... Take on related duties as the service requires. ... A multinational defence organisation in Brussels needs an experienced service delivery technician for ... What you would be doing Deliver day-to-day ICT service support across the end user environment. ... Desirable: MCDST certification, ITIL certification in service operations, and prior experience of an

Conduct win/loss analysis and customer behaviour analysis Generate insights from customer feedback and ... About the Role As Business Insights Expert, you will collect, analyse and consolidate market, customer ... , member and pipeline insights Analyse CRM, pipeline and customer data to uncover trends and opportunities ... providers when required Deliver insights that support strategic planning and acquisition priorities Customer ... insights, strategy, consulting or a related field Experience working with CRM platforms and analysing customer

ideas, identify product/service features that need to be changed to meet customer needs, and liaise ... Monitoring, analysing, and evaluating product performance and customer feedback to generate new product

Excellent verbal and written communication skills Excellent customer service skills Strong leadership ... needs and providing the best service possible Qualifications: Positive attitude Can-do mentality ... coaching team members Managing the delivery planning and dependencies between teams Understanding customer ... monitoring progress, tracking KPIs, and managing budgets Responsibilities: Receiving and evaluating customer

You are responsible for analyzing customer profiles, identifying missing information and handling the ... Once a clear understanding of the customer profile is established, you collaborate with our warehouse ... Key Responsibilities: Identifying trends and market demands and translating these into customer-oriented

Customer-focused and service-oriented mindset. ... is considered an asset: ITIL® 4 Foundation PRINCE2® Foundation or Practitioner Equivalent project, service