
The contractor will provide Level2 and Service Management Support for JSSC services, responding to and resolving incidents, service requests, and change requests. The Chief Technician will install, maintain, and monitor JSSC applications, participate in daily reporting and planning activities, and provide subject matter expertise to the user community. The role requires a minimum of 5 years of experience in Windows Server and Client Administration, Active Directory Administration, IIS web hosting, Linux administration, virtualization, and containerization technologies. Experience with automation and modern platform technologies, including Ansible, REST APIs/JSON, PostgreSQL/SQL, microservices architectures, Podman/Docker, and monitoring/logging solutions is also required. The candidate must have a currently active NATO SECRET security clearance and excellent spoken and written English communication skills.